PS5 DualSense controller connected to a USB-C cable for charging, highlighting troubleshooting steps for charging issues.

PS5 Controller Charging Problems: Common Issues and Step-by-Step Solutions

Table Of Contents

Symptoms of PS5 Controller Charging Issues

If your PS5 DualSense controller isn’t charging, it’s essential to recognize the symptoms early to troubleshoot efficiently. Common signs include:

  • Controller not charging: The light bar does not turn on, or it flashes intermittently when plugged in.
  • Slow charging: The controller takes significantly longer than usual to charge fully.
  • Unresponsive while connected: Even when connected to a power source, the controller remains inactive.
  • Overheating while charging: The controller gets excessively warm, potentially indicating a charging circuit issue.

Common Causes of Charging Problems on PS5 Controllers

Understanding why your PS5 DualSense controller isn’t charging can save you time and frustration. Here are the most common causes:

  • Dirty USB-C port: Dust or debris in the charging port can disrupt the connection.
  • Faulty charging cable or port: A damaged cable or a loose USB-C port may prevent effective charging.
  • Overheating: If your controller gets too hot, it may stop charging as a protective measure.
  • Software glitches: A firmware or system update bug can prevent proper charging.
  • Battery degradation: Over time, the controller’s battery may lose its capacity, especially with frequent use.

Solutions to Fix PS5 Controller Charging Issues

Follow these detailed troubleshooting steps to resolve charging problems with your PS5 controller:

1. Inspect the USB-C Charging Cable and Port

  1. Examine your USB-C cable for any visible damage or frayed wires.
  2. Try a different certified USB-C cable to rule out cable-related issues.
  3. Use compressed air to clean the USB-C port on your controller and console, removing dust or debris.
  4. Ensure the cable is securely connected to both the controller and the power source.

2. Reset Your PS5 Controller

  1. Locate the small reset button on the back of the controller near the L2 trigger.
  2. Use a pin to press the button for about 5 seconds.
  3. Reconnect the controller to your console and test the charging again.

3. Power Cycle Your Controller

  1. Hold the power button for 10-15 seconds until the light bar turns off.
  2. Reconnect the charging cable and check if the controller begins charging.

4. Update Controller Firmware

  1. Navigate to "Accessories" in your PS5 settings.
  2. Check for any available updates for your controller.
  3. Install updates, restart the controller, and test charging functionality.

5. Test an Alternate Power Source

  1. Plug the USB-C cable into a different USB port on your PS5 or a wall adapter.
  2. Use another controller to test the same cable and port to rule out hardware issues.

6. Consider External Protection

Using a PS5 silicone cover can safeguard your controller from accidental dirt buildup in the USB-C port, ensuring uninterrupted charging.

Prevention Tips to Avoid Charging Issues

To keep your PS5 DualSense controller in optimal condition and prevent future charging issues, follow these tips:

  • Use high-quality charging accessories: Always use certified or official charging cables and power adapters.
  • Regular cleaning: Keep the USB-C port clean and free of dust or debris.
  • Protect your controller: A silicone cover not only protects against dirt but also enhances grip during gaming sessions.
  • Avoid overheating: Store your controller in a cool, dry place and avoid direct sunlight.
  • Update firmware regularly: Keep your PS5 system and controller firmware up to date.

Conclusion

Most PS5 controller charging problems can be resolved with simple fixes like cleaning the USB-C port, using a certified cable, or updating the firmware. If these steps don’t work, contact Sony support or consider replacing the battery.

For added protection and longevity, consider using one of our silicone covers for PS5 controllers. These covers can safeguard your controller from dirt buildup and wear, ensuring it stays in peak condition for longer gaming sessions.

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